Apparel
How can I contact customer support? | Apparel
If you have any questions, or concerns, or need assistance, our customer support team is here to help. You can reach us via email at family@bassboss.com, or through the chat box on our website or Shopify shop during our business hours. We strive to ...
Are your products ethically sourced and manufactured? | Apparel
We are committed to ethical practices throughout our supply chain. Our team works closely with reputable manufacturers and suppliers who uphold high standards of labor practices and environmental responsibility. We prioritize transparency and ...
How do I return or exchange an item? | Apparel
If you're not completely satisfied with your purchase, you can initiate a return or exchange within 2 days of receiving your order. Please visit our Returns & Exchanges page for detailed instructions on how to proceed. Keep in mind that certain items ...
What payment methods do you accept? | Apparel
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options. Rest assured that all transactions on our website are encrypted and secure to protect your sensitive ...
Do you offer international shipping? | Apparel
Yes, we offer international shipping to many countries worldwide. Shipping rates and delivery times may vary depending on your location. During the checkout process, you can enter your address to view available shipping options and costs for your ...
Can I modify or cancel my order after it's been placed? | Apparel
Once an order has been placed, we start processing it promptly to ensure quick delivery. Therefore, modifications or cancellations may not always be possible. If you need to make changes to your order, please contact us as soon as possible, and we'll ...
How do I know what size to order? | Apparel
To ensure the perfect fit, we recommend checking the size chart provided on each product page. Our size charts offer detailed measurements to help you select the right size based on your body measurements. If you're still unsure, feel free to reach ...
What if I have additional questions about my order? | Apparel
If you have any more questions about your order, please feel free to contact us through the chat box on our website or our Shopify shop. Our dedicated support team is here to assist you with any concerns you may have, ensuring a seamless shopping ...
How can I track my order? | Apparel
After you complete the checkout process, we will send you an email confirmation. Once your order is fulfilled and shipped, we will email you tracking information. This allows you to monitor the status of your package as it makes its way to your ...
Recent Articles
SSP118 vs DJ18S - Which Is Right For Me?
BASSBOSS makes two single 18" subwoofers, the DJ18S and the SSP118 (plus the new Sublim8 system, which features an 18" Subwoofer). Naturally many people want to know the difference between these products. Many will look at the spec sheet and notice ...
Sublim8 vs Other BASSBOSS Products
The BASSBOSS product lineup is expanding with the brand new Sublim8. This document explains the difference between the Sublim8 and other BASSBOSS setups. The Sublim8 is an entire system featuring an 18" low frequency transducer, 2x 8" mid frequency ...
Wiring and Setup Guide for BASSBOSS MK3 Subs + Tops
This article explains how to wire up combinations of several BASSBOSS subs + tops for maximum performance! 2 Subs, 2 Tops: A 2 sub, 2 top combo makes for a great stereo system. The subs can either be placed together in the middle of the room for ...
Removing and Reinstalling a MK3 Amplifier Assembly
As part of a service ticket, we may ask you to remove or replace the amplifier assembly of your BASSBOSS MK3 loudspeaker. The amplifier assembly is the part of the loudspeaker that contains the metal heatsink on the back of the speaker, usually ...
Cart and Transport Options for BASSBOSS Subwoofers
BASSBOSS subs can be heavy, and we make a variety of wheel carts to make transport easy. This article details each sub's transport option(s) as well as replacement hardware. Subwoofer Cart/Caster Description SKU Purchase Link BB15 Penn Elcom 100mm / ...