What payment methods do you accept? | Apparel
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options. Rest assured that all transactions on our website are encrypted and secure to protect your sensitive information.
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Are your products ethically sourced and manufactured? | Apparel
We are committed to ethical practices throughout our supply chain. Our team works closely with reputable manufacturers and suppliers who uphold high standards of labor practices and environmental responsibility. We prioritize transparency and ...
How can I contact customer support? | Apparel
If you have any questions, or concerns, or need assistance, our customer support team is here to help. You can reach us via email at family@bassboss.com, or through the chat box on our website or Shopify shop during our business hours. We strive to ...
How do I know what size to order? | Apparel
To ensure the perfect fit, we recommend checking the size chart provided on each product page. Our size charts offer detailed measurements to help you select the right size based on your body measurements. If you're still unsure, feel free to reach ...
How do I return or exchange an item? | Apparel
If you're not completely satisfied with your purchase, you can initiate a return or exchange within 2 days of receiving your order. Please visit our Returns & Exchanges page for detailed instructions on how to proceed. Keep in mind that certain items ...
How can I track my order? | Apparel
After you complete the checkout process, we will send you an email confirmation. Once your order is fulfilled and shipped, we will email you tracking information. This allows you to monitor the status of your package as it makes its way to your ...