How can I track my order? | Apparel
After you complete the checkout process, we will send you an email confirmation. Once your order is fulfilled and shipped, we will email you tracking information. This allows you to monitor the status of your package as it makes its way to your doorstep.
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What if I have additional questions about my order? | Apparel
If you have any more questions about your order, please feel free to contact us through the chat box on our website or our Shopify shop. Our dedicated support team is here to assist you with any concerns you may have, ensuring a seamless shopping ...
Can I modify or cancel my order after it's been placed? | Apparel
Once an order has been placed, we start processing it promptly to ensure quick delivery. Therefore, modifications or cancellations may not always be possible. If you need to make changes to your order, please contact us as soon as possible, and we'll ...
Can BASSBOSS help me track my order?
Please contact the dealer you purchased through for all order questions - BASSBOSS does not have access to inventory or order information.
How do I know what size to order? | Apparel
To ensure the perfect fit, we recommend checking the size chart provided on each product page. Our size charts offer detailed measurements to help you select the right size based on your body measurements. If you're still unsure, feel free to reach ...
How do I return or exchange an item? | Apparel
If you're not completely satisfied with your purchase, you can initiate a return or exchange within 2 days of receiving your order. Please visit our Returns & Exchanges page for detailed instructions on how to proceed. Keep in mind that certain items ...