Service & Repair
Need help? We've got you covered.
Getting Service & Troubleshooting
- How do I remove drivers/swap amps/send in my BASSBOSS components for service?
- How long will it take for my gear to be repaired?
- I'm having a problem. How do I get service for my gear?
- Is DV12 low-level background noise with no music playing normal?
- My speaker or subwoofer is popping! Is it broken? What can I do?
- The red "protect" light on my BASSBOSS Loudspeaker comes on
Service Videos
- Rewiring BASSBOSS Pre-MK3 Tops
- How to re-crimp BASSBOSS wires
- Removing and Installing Pre-MK3 DSP
- BASSBOSS Pre-MK3 sub amp removal
- Inspecting a BASSBOSS driver
- Making an air-tight seal for your BASSBOSS Pre-MK3 amp
- Working with BASSBOSS fasteners
- Remove a BASSBOSS grille and driver
- Packing a BASSBOSS Amp
- Reinstalling BASSBOSS Pre-MK3 Sub Amps - Full Process
- All Service Videos
- Rewiring Pre-MK3 Subwoofer
- Packing a BASSBOSS Driver
- Removing a BASSBOSS Pre-MK3 tops module
- No sound from speaker - simple driver testing
MK3 Service
Pre-MK3 Service
Drivers & Upkeep
Parts & Accessories
- Where can I buy replacement power cables for BASSBOSS MK2 and MK3 Products?
- Purchasing powerCON cables to connect MK2 to MK3 units
- Replacement Pole Cups for BASSBOSS Subs and Tops
- Replacement pole cups for BASSBOSS pre-2020 subwoofers
- Replacement Speaker Pole Mount for MK2 Models, Subs and Tops
- Change the BASSBOSS 35mm drop-in pole mount to a threaded 20mm Pole mount?
- Swapping a MK3 three bolt pole cup for a four bolt version
- Do you sell caster wheels (casters) for BB15-MK3 and DJ18S-MK3 subs?
- Where can I buy custom-color wheels for my wheel carts?
- Where can I buy replacement screws for my BASSBOSS grilles and amps?
- Where can I get covers for my BASSBOSS gear?