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Service & Repair

I've got a flashing list on my Pre-MK3 Subwoofer. What does it mean?

Error codes on the pre-MK3 models assist in the diagnosis of errors. There are a wide variety of codes which can tell you more about why your amp may not be creating sound. This applies to all TLL14-XXXXX serial numbers. 

A PDF of this information is attached to this article.

Should you find your error code is "Service Required" please raise a ticket for personalized support. 

FLASH SEQUENCE CODES FOR WARNING INDICATORS AND PROTECTION MODES (Seen on Amp LED, same for all BASSBOSS pre-MK3 subwoofers)
Long flashes followed by short flashes:
1-0  GROUND NOT CONNECTED: Amp still runs. Blinks 10 times on power-up then stops. Check power cord and outlet wiring.
1-1  LINE HOT AND NEUTRAL REVERSED: Amp still runs. Blinks 10 times on power-up then stops. Check power cord and outlet wiring.
1-2  GROUND NOT CONNECTED IN 240V MODE: Amp still runs. Check power cord and outlet wiring.

2-0 GFI TRIP: Amp shuts down. Power cycle to restore.

3-0 OVERHEAT SHUTDOWN: Amp shuts down. Restarts when temperature falls.
3-3 THERMAL LIMITER ACTING: Gain reduced to limit heat buildup. Amp still runs.

4-1  FAULT FROM GATE PCB WHILE AMP WAS WORKING: Amp shuts down. Service Required.
4-2  FAULT FROM PFC: (240V option only) Amp shuts down. Service Required. (May reset with power
cycle if false triggered.)
4-3  GFI MALFUNCTION: Amp shuts down. Service Required.
4-5 FAULT FROM GATE PCB: Amp shuts down. Service Required.
4-7  BROWNOUT AT POWER-UP: Amp shuts down. Power Cycle to restore. Check supply Voltage.
4-8  UNABLE TO START AMPLIFIER: Power Cycle to restore. Check or eliminate power conditioner.

5-0 OVER-VOLTAGE: Amp turns off or won’t start. (Seen on 120V versions when connected to 240V outlets.)


6-0 UNDER-VOLTAGE: Amp turns off or won’t start. (Seen when Generators are overdrawn or long extension cords are in use.)
6-6 LINE LIMTER ACTING: Amp still runs. Output reduced to limit current draw.

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