MK3 Cabinets Not Recognized in ControlBASS

MK3 Cabinets Not Recognized in ControlBASS

If your MK3 Cabinets are not recognized in ControlBASS:

Check whether the LAN Link LED is lit. If the LAN link LED is not lit, possible causes for a lack of connection are:

The physical connection is bad due to a dirty or damaged connector, Check the condition of the cable ends and the sockets. Clean them if necessary. (Try both sockets in the cabinet)  Try a different cable. 

If cleaning the connectors and/or trying a different cable do not allow the LAN link LED to engage, there is the possibility that electronics in the input board may have been damaged or have failed. This is highly unusual but, if all other possibilities have been exhausted, this is the last remaining option. 

If the LAN Link LED is lit, and the cabinet isn’t immediately recognized by ControlBASS, it’s likely due to some kind of IP address conflict. To clear the conflict, try the following steps:

If you’re connected directly and not through a router, try turning off your PC’s wifi so your computer isn’t defaulting to the wifi connection for all network traffic. You can also check that the computer is recognizing and using the wired connection. Also check that your computer is operating in DHCP mode. 

Close and re-open the ControlBASS software. Opening the software re-initializes the search for connected equipment. 

Power-cycle the cabinet and then re-start the software. Power-cycling should cause the DSP to reset its IP address, allowing the computer to create a new IP for the cabinet. 

If none of the above works, re-boot the computer, then try to establish the connection. Usually re-booting the computer and the cabinet will clear any IP address conflicts and the connection should be possible. 

If the direct connection isn’t able to be made after checking all the above, try connecting the cabinet to a router via an ethernet cable and connect the laptop/PC to the router via cable or wifi. The router will operate on a different IP range and the router will create and assign new IP addresses to both the cabinet and the PC. 

Still having issues? Please raise a ticket. 
    • Related Articles

    • ControlBASS and MK3 integration with pre-MK3 cabinets

      Q: I have a question regarding the ControlBASS software and potential integrations with older models. I have the SSP118 MK II's. If I were to purchase an MK3 version, could I use the XLR output from that to feed the MK II the same signal? Or would ...
    • MK3 ControlBASS programming update process

      To update programming in MK3 models via ControlBASS follow these steps: Loading Factory Settings and Updates with ControlBASS software (Preliminary software release) The procedure is as follows: 1. Install the software. (Mac and Windows versions are ...
    • Is the MK2 line louder than the MK3?

      Q: My MK2 cab seems louder than my MK3 version. What are the MK3 vs. MK2 input sensitivity and output levels differences? The input sensitivity of the MK2 amplifiers and MK3 amplifiers of some models may be different. This doesn’t mean the MK2 are ...
    • CCM presets take a long time to change?

      Q: CCM presets take a long time to change? Please check the ControlBASS page for firmware updates to the CCM-MK3 bassboss.com/software The presets within the CCM are very different, specifically between 2 and 3, between 4 and 5 and between 6 and 7. ...
    • Can I purchase speaker boxes only, or with no amplification?

      Q: I'd like to buy just BASSBOSS speaker cabinets, or with drivers and use my own amplification. Do you sell only cabinets? BASSBOSS products are sold exclusively powered and processed. We offer both in-cabinet and rack amplification, but our ...