Can BASSBOSS help me track my order?
Please contact the dealer you purchased through for all order questions - BASSBOSS does not have access to inventory or order information.
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How can I track my order? | Apparel
After you complete the checkout process, we will send you an email confirmation. Once your order is fulfilled and shipped, we will email you tracking information. This allows you to monitor the status of your package as it makes its way to your ...
What if I have additional questions about my order? | Apparel
If you have any more questions about your order, please feel free to contact us through the chat box on our website or our Shopify shop. Our dedicated support team is here to assist you with any concerns you may have, ensuring a seamless shopping ...
Can I modify or cancel my order after it's been placed? | Apparel
Once an order has been placed, we start processing it promptly to ensure quick delivery. Therefore, modifications or cancellations may not always be possible. If you need to make changes to your order, please contact us as soon as possible, and we'll ...
BASSBOSS Warranty Info
THE BASSBOSS PROMISE :
GREAT PRODUCTS, GREAT SERVICE The BASSBOSS warranty is a fully-transferable product warranty coverage program that includes coverage of electronics, drivers and cabinets. Please contact BASSBOSS Support by raising a ticket ...
How do I remove drivers/swap amps/send in my BASSBOSS components for service?
We try to make products that never fail. That said, nothing in this world is perfect! If you need information on self-servicing your BASSBOSS product, we have a whole series of videos with David Lee to help. Please check out our Service Videos page ...